Topic outline

  • Unit 17: Troubleshooting and finding help online

  • Unit Introduction

    Computers and other ICTs (Information Communication Technologies)  can be very useful tools, however, sometimes they can develop problems that make them difficult to use. This unit will take you through the basic steps that you can undertake to find and solve simple software and hardware problems on your device.  

    By the end of this unit, you will be able to:

  • Assessment instructions

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  • Attribution and References

  • License